- Developed user guides, on-line Windows-based help systems, and interactive web training application for ON TIME, a leasing management application from Payment Protection Systems. Designed all graphics.
- Developed documentation and graphics for IBM’s HotMedia family of products — web development and MPEG authoring tools. HotMedia won “Best of Show” at PC Expo 2000. Responsible for documentation on IBM web site, as well as hard copy and PDF versions.
- Developed user guides and on-line Windows-based help systems for cManagement, a construction software development corporation. Designed all graphics.
- Published tutorial and reference guides for IBM’s Supply Chain Simulator and developed HTML on-line help system. Designed all graphics.